Weber Chevrolet Customer Reviews and Testimonials

CUSTOMER EXPERIENCES • WEBER CHEVROLET

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Published customer feedback can help you prepare questions about buying, service and communication. Read the current reviews below in context: the date, department and details of one transaction may differ from the experience you are planning.

Weber Chevrolet serves the St. Louis area from Creve Coeur. Use the provider names, dates and details shown with the published feedback to understand the individual experiences.

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Google Nov 14, 2026

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Google Nov 14, 2026

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Google Nov 14, 2026

I would like to sincerely thank the entire GM customer service team and the technician for their outstanding service. I was concerned about my vehicle’s starting problem, but the technician quickly identified the issue as a minor battery problem and resolved it. I truly appreciate their professionalism, kindness, and excellent customer care. Highly recommended!

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Google Nov 14, 2026

The service I was given was better than excellent I’m not sure of the service person who took care of me, but he was excellent and deserve to be recognized for a job. Well done.

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Google Nov 14, 2026

I was traveling from Kansas to Michigan as I approached St Louis my electrical system started shorting out several times causing quite a dangerous situation for me. I found your dealership and then Dave the service representative ( God bless Dave) he took care of my situation and an hour or so I was back on the road. I would like to give a shout out to the technician who worked on my truck, I didn’t catch his name but he was extremely efficient!

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Google Nov 14, 2026

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Google Nov 14, 2026

Everyone is very friendly and helpful. Waiting room is nice. Work was done in a short time.

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Google Nov 14, 2026

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Google Nov 14, 2026

In and out no problems. Picked up vehicle in waiting bay.

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Google Nov 14, 2026

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DealerRater Nov 13, 2026

Ken and everyone there made the experience buying a new truck very good. I would recommend to anyone looking to buy a new vehicle to go by Weber.

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Google Nov 13, 2026

From scheduling to pickup, customer service is exceptional! Cost is reasonable. No complaints!

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Google Nov 13, 2026

Amazing these guys are amazing! Will come back and recommend them !

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Google Nov 13, 2026

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Google Nov 13, 2026

I did not have an appointment but they were able to still get me taken care of for my service needs in a decent amount time.. I am truly grateful. Whether it is sales or service they always have my back and I appreciate that.

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Google Nov 13, 2026

Great service. The staff are wonderful.

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Google Nov 13, 2026

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Google Nov 12, 2026

The service was smooth nice waiting room was clean fast service.

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Google Nov 12, 2026

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Google Nov 12, 2026

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Google Nov 12, 2026

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Google Nov 12, 2026

The staff is very helpful and friendly. I am always satisfied. Everyone is always patient and informative.

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Google Nov 12, 2026

Great service and friendly staff

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Google Nov 11, 2026

I have worked with David M great guy and very helpful. I also worked with Rick ( supervisor of service). Both were very helpful and been very helpful in the past highly recommend this dealership.

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Google Nov 11, 2026

Great experience working with Rob, he was extremely personable and helpful in every way. We highly recommend Weber Chevrolet!

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Google Nov 11, 2026

Always a positive experience. I had an electrical issue. The service advisor (Michael) was very responsive. The truck was fixed efficiently and I was back on the road. I was expecting to have to wait on parts availability. A great experience

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Google Nov 11, 2026

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Google Nov 11, 2026

Weber Chevrolet always has the best service!

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Google Nov 11, 2026

Had a good experience with the servicing of my truck.

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Google Nov 10, 2026

The whole transaction was great! Did a build for a Corvette on their website. was directed to Weber because they had what I wanted. The car was ordered by a customer that could not get financing. He told me that because I was the first that called I was the first in line to get it if it became available. they and the whole transaction was done in a day. Keith was great on helping me getting it shipped. Now I have my Corvette Grand Sport X and enjoying it. Had I ordered through the dealer I was gonna send ... Read More

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Google Nov 10, 2026

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Google Nov 10, 2026

My oil changed Tires rotated. I asked if there was a military discount - The cashier Chris told me she had no idea because the service manager had already gone home … what??!!?? Then she Went and got Glenn. Who turned a simple question into a mountain of ridiculousness and caused a scene - it was embarrassing - I simply ask a question. Yes or no would have been just fine. but the fact that you don’t give a military discount on an oil change, but you will on other things… That seems petty and silly

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Google Nov 10, 2026

Great customer service

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Google Nov 9, 2026

I always bring my vehicle to Weber Chevrolet for my vehicle maintenance and servicing! Michael [Service Writer] always greets me and ensures my vehicle is taken care of!! Thank you 🙏 to the Service Department and Michael!!

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Google Nov 9, 2026

Skip Weber runs a great St. Louis company. His entire team are professional, kind, and care about what they’re doing. This is really hard to do each and every day, but they’re delivering for their customers. And, it really helps that the Tahoe’s are such terrific vehicles.

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DealerRater Nov 8, 2026

The two reasons I chose Weber Chevorlet 1.they had a wider selection of Trucks on thire lot and going by the website 1 of those Truck's stood out. 2. They support the 99.1-joyfm Christian radio station.

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Google Nov 7, 2026

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Google Nov 7, 2026

Brandon was great. Very knowledgeable and easy to understand and work with

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Google Nov 6, 2026

Everything went according to plan

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Google Nov 6, 2026

I came in here for an oil change and a tire rotation Was $118.01. I ask if they gave a military discount. 1. Chris, the cashier didn’t know if they offered a military discount How is that even possible? Then she told me she didn’t know because the service manager was already gone for the day. Some man walked to the office while I was talking to Chris mumbled something and walked out So Chris said I don’t know what he said, but let me go. Ask him, let me go find Glenn. 2. Glenn - I’m Assuming it ... Read More

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DealerRater Nov 6, 2026

Go see Brain Lamb at Weber Creve Coeur He helped me out The process was smooth

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Google Nov 5, 2026

I purchased a 2026 Trailblazer and picked the one on the show room floor. It was an easy process and I am completely satisfied with my new car. I have not had a new car in 20 years and have never had an SUV. Rob, the salesman was helpful and easy to work with as well as the finance department. This is the second time we have bought a car from Weber. My husband bought an HHR 20 years ago at Weber!

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Google Nov 2, 2026

Would give 0 stars if I could. Came in to test drive a vehicle- was told they would check credit before allowing test driving to make sure I had the ability to pay. I asked Mike Busch to verify if it was a soft inquiry and he said it it's just to check I had the ability to purchase the car. I made sure to tell him I did not want a hard inqury, but in the end, it turned out to be a hard inquiry. Dealership was not helpful either when I attempted to remove hard inquiry from my ... Read More

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Google Nov 2, 2026

Keith was a friendly guy. I told him what I was looking for and he found what I asked for.it was my first truck I ever bought brand new and he made sure to go over everything with me and helped me out a lot. My father has bought 4 trucks and car car from him. So that should tell you he's the guy to go with. I know who to point friends and family to when thyer ready to buy a new or used chevy. Thanks Keith!

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Google Nov 1, 2026

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Google Oct 31, 2026

Ben Vogt was very kind and patient. Will recommend him to my friends and family.

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DealerRater Oct 30, 2026

One of the most seamless auto purchases I have ever experienced. Especially since buying it from out of town and having to do it all on phone and email. Both George and Keith were great to work with. The car was ordered by a long time customer that might not be able to take delivery. After calling and chatting with them about the car and how it was exactly what I wanted They said OK your 1st in line in not slod and kept their word. Called me and said its yours and in one day Debbie the closer finished ... Read More

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Google Oct 30, 2026

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Google Oct 30, 2026

Great experience at Weber. Found 2 cars my wife and I were interested in online and messaged to confirm availability. Michael answered in sales and would be our business partner throughout a couple of days. After answering questions by text, we arrived at the dealership, he was very honest during the whole transaction great trade in prices and came out with a 2027 Chevrolet traverse and a 2026 Chevrolet Silverado 2500HD. we got a great deal and are very happy with our purchase, and Michael Busch and Steve Weiss were very honest and friendly salesman and general sales manager. Great job, great guys! ... Read More

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Google Oct 29, 2026

It was a pleasure working with Alan on purchasing my new vehicle. His high energy and positive vibe made a big purchase less stressful. Thank you Alan!

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Google Oct 29, 2026

I recently purchased a vehicle here and the whole experience was very pleasant and quick. I expected to spend most of my day at the dealership but I was there for less than 3 hrs. The best car buying experience I've had in a long time. Mr. Alan Mason took care of me from start to finish. If you're looking for a new or used vehicle I highly recommend going here.

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Google Oct 28, 2026

Mike Busch is the guy!!

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Google Oct 27, 2026

Quick service. In and out. Great job.

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Google Oct 27, 2026

I was very impressed with Andrew Page. He was professional but also personable. It was like dealing with an old friend who had your best interest at heart. He knew that I needed a car ASAP but worked diligently to help me find something I could afford and be happy with. I take my hat off to the team at Weber Chevrolet, they are a great group of people. I have already recommended them.

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Google Oct 26, 2026

Had a great experience with the purchase of my new truck. Josh Cody was very helpful and did a good job of handling everything. His customer service skills are excellent. I did have concern with the financing department. They need to be more transparent regarding the cost of the extended warranty options instead of just trying to sell it on the monthly payment.

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Google Oct 26, 2026

Fast and friendly service I recommend this dealership

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Google Oct 26, 2026

Best Dealership in town!

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Google Oct 24, 2026

Context: This is the first time I have ever purchased a car and am thus an easy target due to naivety. What started out as a productive and friendly encounter turned humiliating. To be clear - my negative experience was with one salesman, not the entire dealership. The receptionist and another salesman I encountered were both polite and friendly. I went to the dealership today with the intention of buying a new car. A friendly salesman named Rob showed me the car and seemed excited that I was ready to purchase today. As we entered the building to discuss numbers, ... Read More

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Google Oct 23, 2026

Disappointing 8-hour ordeal—avoid the Creve Coeur location We bought a 2025 Trax here on a mid-afternoon Saturday, and looking back, the warning signs were there from the start. We walked around the lot for quite a while before anyone even bothered to approach us or ask if we needed help. The negotiation process was incredibly frustrating. They lowballed my trade-in, offering only $2,000 when KBB valued it at $4,000. Honestly, we should have walked out right then. Once we agreed on the car, the waiting process was a nightmare. We were told there was only one finance person working with four people ... Read More

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DealerRater Oct 22, 2026

We had a great experience with Alan Mason, he made purchasing a new car fun! We love everyone at Weber Chevrolet!

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DealerRater Oct 20, 2026

We we’re very pleased with our salesman Joshua he was very professional and personable and would recommend him to our friends

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Google Oct 17, 2026

I regret buying a Chevy Cruze and I own that. I also regret having George Weber replace the engine. In addition, I also regret the 4.5 months it took to obtain the engine and I also regret paying $1600 more than the original agreement. Lastly, o regret that they didn’t repair as expected. Will I ever shop at George Weber Chevy again? Never. The sad part was I bought 4 cars from them so I was a decent customer. Outcome was so disappointing that I wouldn’t ever recommend Chevrolet to anyone

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DealerRater Oct 17, 2026

Went shopping around for a new truck last month. Ben Vogt approached me asking how he could be helpful. I explained that although I was happy with my current 2024 Terrain (purchased new last year from different dealership) it didn’t really suit my needs after all. We spoke about comparisons in pickup trim packages, he really listened and responded to my needs vs wants. Then offered test drives of both the RST & Trail Boss. Leaving me impressed that a “car dealership” wasn’t attempting to pressure convince me to purchase a higher ended vehicle but genuinely interested in helping ... Read More

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DealerRater Oct 16, 2026

Nice experience,Joe was great to work with along with all the other people.Really enjoyed the no pressure atmosphere .

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DealerRater Oct 16, 2026

I had an exceptional experience at Weber Chevrolet. Everyone in the whole dealership was very welcoming; kind, personable, courteous and very knowledgeable. I had the pleasure of working with Steve Lafrance and Anthony Brinker-from sales to finance. A great team to do business with- and I thank you for your service and expertise- I highly recommend talking to Steve Lafrance about your car needs. He will get the right vehicle for you and the keys in your hands! Phenomenal service in every area- thank you!!!

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DealerRater Oct 16, 2026

Was looking for a new car for a while and when one dealership failed to deliver Weber Chevy came in and then Andrew helped me with my first ever car buying process.

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Google Oct 15, 2026

Absolutely unacceptable wait time for a scheduled appointment I scheduled an appointment at this Chevrolet dealership for a routine oil change and tire rotation. Three hours later, I'm still sitting here waiting for my vehicle. When I arrived and handed over my keys, I was informed that the wait would be approximately two hours. When I questioned why a scheduled appointment would take that long, the service advisor told me that a two hour wait was standard. If a two hour wait is standard, what exactly is the point of making an appointment? What's even more frustrating is ... Read More

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DealerRater Oct 14, 2026

massive shout-out to the amazing team at — Weber Chevrolet Creve Coeur. They went above and beyond for my son. Huge thanks to his salesman, "Little" Ken Peterson, and business manager, Anthony Brinker, as well as Arlene Baca for making his first buying experience so fantastic! You guys rock

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DealerRater Oct 13, 2026

Great to work with. Very thorough. Joe went the extra mile to get us the car we wanted.

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Google Oct 12, 2026

I recently purchased a 2025 Chevrolet Corvette with approximately 3k miles on it from Weber Chevrolet as an out of state purchaser and the communication relative to the condition of the vehicle was a complete misrepresentation and lie. The salesman and the dealership lied about the condition of the vehicle and “inspection”. I inquired prior to purchasing about the condition of the year-old Corvette and was told the vehicle had been purchased and serviced all by Weber Chevrolet and that the vehicle was in “brand-new condition”. I specifically asked if there was any issues with damage to the vehicle and cosmetics ... Read More

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Google Oct 11, 2026

An incompetent company. I would advise other business to steer clear of them

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DealerRater Oct 10, 2026

very nice dealer to deal with all the staff very nice Ken Peterson the sales Rep. I delt with was nice and work very well with me, he is very knowledgeable and I'AM VERY HAPPY

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Google Oct 8, 2026

Legitimately one of the worst dealerships I've ever dealt with. I bought a 2021 Ford Escape Titanium Hybrid AWD in April 2026. They wouldn't replace the battery, 2 tires, or fix the panoramic moon roof shade after I found out how bad they really were and it's not like I asked them months later, it was literally two days later and I didn't even have the title paperwork yet so I was going to have to go back in anyway to "finalize" the deal. They claimed everything passed Missouri state inspection. It's now October 2026, so 6 months ... Read More

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DealerRater Oct 3, 2026

Keith was extremely helpful and quite the gentleman. I hope his up personality is the same at home. He is a pleasure. If someone asked me to recommend someone at weber, I would surely give them his name

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DealerRater Oct 3, 2026

Debbie Kidwell works efficiently and effortlessly to get you in what you want. By far the BEST, thanks again Debbie. YOU ROCK!

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DealerRater Oct 1, 2026

I feel Joe went above and beyond when searching 2026s and 2027 vehicles with the backseat pull down leaver to drop the seats down. That was one thing I definitely wanted to keep that I had in my 2022 equinox apparently the new redesign of the 2027 equinox does not have that feature. I had to end up going up to a Chevy blazer, which is a bigger vehicle than I really wanted. However, it had all the other features that I wanted. I appreciate all the work that Joe went into to help me find a vehicle

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Google Sep 30, 2026

There is no option for ZERO stars, So I had give a one star. The worst, place to buy a vehicle. I looked at the reviews and they had good reviews. I purchased a used Ford from weber Chevrolet. The next day (in July) temps were above 100 I realized the AC was not working I called them was told to bring it in. They said they will give me a loaner car to use. I had to wait over an hour, before they realized I still waiting for one and the loaner car was in the parking lot waiting for ... Read More

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DealerRater Sep 30, 2026

We highly recommend Keith Key for an of your automobile sales needs. Keith was professional, knew his products and his customer service was simply outstanding. Arlene Baca was extremely knowledgeable for our cell phone and OnStar hook up. Our entire truck buying experience was great. Thank you Keith and Weber Chevrolet

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DealerRater Sep 30, 2026

Debbie was wonderful to work with on my purchase. Jordan her assistant was very good also. I would recommend them to anyone looking to buy a car.

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Google Sep 30, 2026

Scheduled appointment on September 1st for an alignment, emissions and safety. Best they could do was September 28th. I asked the service advisor if they could handle a lowered car. She transfered me to a shop manager. The shop manager basically said they deal with lowered cars and corvettes all the time and that it wouldn't be a problem. He basically acted offended I even asked the question or questioned their abilities. Fast forward to September 28th. I get there and the service guy looks at my car like it's a UFO. Tells me the car is too ... Read More

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DealerRater Sep 28, 2026

Our salesman Ken Peterson was absolutely the best. We had limited time to get our purchase completed and he did everything he could to ensure our process was as quick as possible.

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DealerRater Sep 28, 2026

Very pleasant buying experience! Ken Peterson was an excellent agent. Answered all our questions. Very acceptable deal and a wonderful car!

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Google Sep 28, 2026

Better planning to 2 hours for oil change and tire rotation and I had an appointment

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DealerRater Sep 24, 2026

This is our second vehicle purchase from Weber Chevrolet and again it was an outstanding experience. Our sales associate Joe Meador, Debbie in financing, and tech associate Arlene were all top notch and made it a great experience. Many thanks and we will be back I'm sure!

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DealerRater Sep 16, 2026

The buying experience from Weber was excellent! My salesman Alan was great and made the entire buying experience a nice one. I would highly recommend Weber and Alan to anyone in the market wanting to buy a car. Thank you to Weber and Alan. Appreciate everything y’all did to get me the car I wanted!

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DealerRater Sep 16, 2026

Highly professional and knowledgeable salesman. Easiest vehicle purchase I’ve ever had. I highly recommend Weber Chevrolet, especially Steven LaFrance.

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DealerRater Sep 14, 2026

Had a great experience at Weber Chevrolet purchasing my new 2026 Chevy Silverado. George Weber V was excellent to work with—friendly, knowledgeable, and made the entire process easy and straightforward. I really appreciated the great service and would definitely recommend George and the team at Weber Chevrolet!

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DealerRater Sep 13, 2026

They give me good deal for trade ins. Service department is wonderful no issues. Quick service

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Google Sep 10, 2026

I had a 12 o’clock oil change appointment… The truck was taken back right away as soon as I got there yet I waited an hour and 40 minutes!!! For an oil change, this is uncalled for!

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DealerRater Sep 9, 2026

Quickest car buying opportunity yet. Ken was straight and to the point, and knew all the ins and outs of the vehicle.

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DealerRater Sep 9, 2026

Great experience with Alan Mason and the finance team. Friendly and answered all of our questions.

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Google Sep 8, 2026

Unfortunately, we have consistently had poor experiences with this dealership and I would not recommend purchasing or servicing a vehicle here. My partner purchased a brand new 2026 Chevy Silverado from this dealership. During the actual purchase, the salesman was very friendly and helpful. However, the second the sale was compete, the experience completely changed. We were sent over to an account representative to get help setting up the app and going over the truck’s key features. During our interaction, another customer came up and interrupted us to ask for help, and the representative completely stopped helping us and walked ... Read More

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DealerRater Sep 8, 2026

Unfortunately, we have consistently had poor experiences with this dealership and I would not recommend purchasing or servicing a vehicle here. My partner purchased a brand new 2026 Chevy Silverado from this dealership. During the actual purchase, the salesman was very friendly and helpful. However, the second the sale was compete, the experience completely changed. We were sent over to an account representative to get help setting up the app and going over the truck’s key features. During our interaction, another customer came up and interrupted us to ask for help, and the representative completely stopped helping us and walked ... Read More

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DealerRater Sep 8, 2026

Salesmen was great to deal with, finance was great with plenty of options, truck was clean when I took it home, Ken went over all options and everything on inside. Thank you Ken and weber!

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DealerRater Sep 3, 2026

Great experience with Andrew Page. Took care of us from start to finish. Very easy and pleasant to deal with.

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Google Sep 2, 2026

Bought a 2027 corvette stingray and the rear facia bumper is misaligned it sticks out 1/4 inch from the other body panel on the rear wheel the body shop lady said that it is within GM spec and that I do not have a valid warranty claim.Weber can sell me a expensive car and lie to me and treat me with no respect stay away from this dealer they lie about everything just to sell you a car.

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DealerRater Sep 2, 2026

Weber Chevrolet outstanding selection,outstanding service, excellent customer service, for your next vehicle purchase I Highly Recommend Weber Chevrolet, ask for Joshua Cody he’ll get you what you’re looking for 😎

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DealerRater Sep 1, 2026

⭐⭐⭐⭐⭐ Amazing Experience with Debbie & Jordan! I had an amazing experience working with Debbie and Jordan! They helped get me into a brand-new Chevy Trax ACTIV, and I couldn’t be happier with my new vehicle. From beginning to end, they were extremely person-centered, professional, fast, and knowledgeable. They listened to what I wanted, made sure I understood everything, and made the entire process easy and stress-free. I never felt rushed or like I was just another sale. Their communication, honesty, and customer service were outstanding. I truly felt like they cared about getting me into the right vehicle and ... Read More

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DealerRater Sep 1, 2026

Started out great, great car, friendly staff and good interaction on pickup. Told me title would be sent two business days later. It’s been 24 days and no title. Temp reg expires in 6 days. Poor follow up, wouldn’t refund processing fee or offer a solution. Gave them multiple options to try and work out a solution or apologize before posting the review and got neither.

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DealerRater Aug 31, 2026

Not my picture. Not my car. I find this whole review “requirement” repulsive. Two more words and done.

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Look for What it can help you ask What it cannot establish alone
Vehicle-purchase detail How were equipment, price, trade and paperwork explained? That a different vehicle has the same price, condition or availability.
Service experience How were diagnosis, estimates and communication handled? That your own repair will need the same work or take the same time.
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For a purchase, inspect the exact vehicle, review its equipment and condition, and request a complete written proposal. Separate price, taxes and fees, trade allowance and payoff, financing and optional products. A positive review of another transaction does not replace those steps.

Use new Chevrolet inventory or current used vehicles to identify a listing, then ask specific questions before visiting. The sales-team page provides current profile information when you are trying to connect with a person.

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Describe what the vehicle is doing, when the concern occurs and any warning messages. Ask the service department about diagnosis, authorization, the written estimate and communication preferences. Do not assume that a review mentioning a particular repair is a diagnosis of your vehicle.

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Questions shoppers ask

Are the reviews on this page promises about my transaction?

No. They describe individual published experiences. Review the specific vehicle, written terms or service estimate for your own transaction.

Where can I share feedback?

Use the current review options on the review submission page. Honest feedback can describe positive, mixed or negative experiences.

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Yes. Use the current contact information and identify the relevant department and topic. Keep private financial and account information out of public reviews.

Use the feedback to make your own visit more informed.

Read the live reviews above, then bring the questions they raise to the appropriate Weber Chevrolet department. Confirm the current vehicle, appointment and written terms for your own situation.

Reference information: Google: tips for getting business reviews. Check the stated model year and the applicable vehicle, program or product documentation.